Yes. Every sale reduces stock, every purchase increases it, and returns adjust it back — so your inventory stays live without manual updates.

Yes. RipeX supports sale returns (including per-item returns from an existing invoice) and purchase returns, with options to restock returned items.

Yes. You can create purchase entries and purchase returns, track vendor balances, and keep your stock and payables accurate.

Yes. RipeX is built for GST-compliant billing, with tax applied correctly on invoices and captured in your records for reporting.

Yes. RipeX maintains customer and vendor ledgers so you always know outstanding receivables and payables.

Yes. RipeX supports sharing invoices and communicating with customers via email and WhatsApp.

RipeX gives you sales, purchase, stock, and account reports so you can track performance, best-sellers, and outstanding balances at a glance.

Yes. The RipeX mobile app lets you bill, scan, manage your catalog, view sales, and process returns from your phone — with the same data as the web.

Yes. Because it is cloud-based, you and your team can work across multiple devices and branches simultaneously, all in sync.

Your data is hosted on secure cloud infrastructure. For specifics relevant to your region, see our Privacy Policy or contact us.

We maintain platform-level measures for reliability. We also recommend you periodically export key records, as set out in our Terms.

You do. You own your business data ("Customer Data"); we only process it to provide and support the Service.

For customers serving the EU/UK, we support GDPR-aligned practices and can provide a Data Processing Addendum. See our GDPR Compliance Statement.

Yes — our practices are designed to align with India’s Digital Personal Data Protection Act, 2023. See our Privacy Policy.

Yes. You can export your data before closing your account. After closure we retain data only for a limited period as described in our Terms/Privacy Policy.

Our support team is available [days & hours, e.g., Mon–Sat, 10 AM–7 PM IST].

We aim to respond within [X business hours]. Urgent, billing-blocking issues are prioritized.

Yes. We can walk your team through day-to-day billing, stock, and reporting so they are productive quickly.

Yes — guides and FAQs are available at [help center URL], and our team is available for anything not covered there.

We monitor the platform for availability and work to resolve interruptions quickly. Status and any planned maintenance are communicated by reasonable means.

Contact us first at info@jaspertechlabs.com with your account and invoice details; we will investigate and resolve it promptly.

You can cancel anytime from your account settings or by emailing info@jaspertechlabs.com. Cancellation stops future renewals; your access continues to the end of the current period.

Fees already paid for the current period are generally non-refundable — see the Refund & Cancellation Policy. Cancelling simply stops the next renewal.

Please export your data before your access ends. After cancellation, we retain data only for the limited window described in our Terms, then it may be deleted.

Contact us — depending on how long it has been, we may be able to restore your account and data.

We may retry the charge and notify you to update your payment method. If it is not resolved, access may be paused until the outstanding amount is cleared.

Yes. You can scale up anytime — add branches, users, or move to a higher plan as your business grows.

From your account settings or by contacting us. Upgrades can take effect immediately, with pro-rated charges where applicable.

RipeX includes e-commerce/storefront capabilities alongside your retail operations — talk to us about your specific setup.

Any modern browser on desktop or laptop, plus the RipeX mobile app for Android/iOS.

No special hardware required. RipeX works with standard setups, and supports barcode scanners and printers where you use them.

RipeX is a cloud platform and needs an internet connection to sync your data across devices and branches.